Rental Inquiries Coordinator

Overview

We are seeking a proactive and organized Rental Enquiries Coordinator to manage all incoming enquiries for our rental properties. This role involves handling calls and emails from applicants, collecting essential information, arranging and scheduling property viewings, and ensuring smooth communication throughout the application process. The ideal candidate will be customer-focused, highly responsive, and able to coordinate multiple applicants efficiently.

Responsibilities

• Monitor and respond to all rental enquiries via platforms such as Zoopla, OpenRent, and others .
• Answer incoming calls and emails promptly, providing clear information to prospective tenants.
• Pre-screen applicants by checking key details such as income, moving date, and suitability.
• Arrange and schedule property viewings, confirming times with both applicants and property managers.
• Twice weekly, plan full-day viewing ro...