Rental Sales Agent X2 FTC 12 Months - East London Airport

Core purpose of the role

To identify and satisfy customers' needs by conducting sales and services processes on the counter in order to exceed the customer's experience and expectations whilst ensuring the profitability of the company.

Fleet and Counter Product Plannin

• gEnsure each reservation has an allocated vehicle taking note of customer request
• sEnsure adequate resources to cover deliveries and collections for the da
• yEnsure all counter products are made ready for rent and provision is made for additional requests

Rental Transaction

• sFollow the rental process work instructions for the checkout proces
• sFollow the rental process work instructions for the check in proces
• sFollow the 6 step sales wheel on every check out to enhance the customer's experience and use of Avis Budget products and services

Admi

• nModify rental agreements and capture rental informat...