Rep Customer Service Ii

Donaldson is committed to solving the world's most complex filtration challenges.Together, we make cool things.As an established technology and innovation leader, we are continuously evolving to meet the filtration needs of our changing world.Join a culture of collaboration and innovation that matters and a chance to learn, effect change, and make meaningful contributions at work and in communities.1) GENERAL PURPOSE:Provide quality service and information to customers within processes and policies already defined.The main purpose is to achieve customer satisfaction meeting their needs by 100%.1- Receipt and process orders- Send order acknowledgement to customers in a timely manner if apply.2- Reports: OTD, Backorder and orders & lines- Reserves orders (soft allocation) and provide shipping instructions.
- Soft allocation before scheduled times.3- Availability report- Notify Customer availability report.
- Send the report to customers in order to get their instructions.4- Co...