Rep II – Customer Service, CAN Operations

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What We'll Bring
Customer Support Representatives are tasked with managing various touch points of the customer experience life cycle. From leads looking to gather information on the products and pricing that we offer, to onboard potential customers as well as servicing established customers. The customers that we interact with varies based on the complexity of the relationship and the customers' needs. The position will be responsible for performing all duties associated with in-house customer service and sales support, general office and administration efforts. You will interact and act as a liaison between various internal departments and external parties to resolve customer and sales related questions and problems. Our Canada Sales Support team prides itself in managing the various touch points – mail, phone and online – through which consumers and certain business-to-business customers and partners interact with the company. <...