Repair & Authorization Administrator (Remote)

Job title: RFA Administrator

Type of employment: Full-Time

Shift Schedule: TBD

The RFA Administrator plays a critical role in converting identified maintenance issues into approved and actionable work. This role partners closely with Customer Service Representatives (CSRs) and the Night Audit Team to review audit findings, translate them into clear client-facing communication, and secure authorization to proceed with repairs.

This is a highly proactive, communication-driven role requiring strong attention to detail, organization, and the ability to present technical information in a clear, client-friendly format.

About the Company:

A family-owned commercial service contractor serving Northern California, providing maintenance and service support across Lighting, Electrical, Plumbing, and Mechanical departments.

Company core values:

• Excellence