Repair Operations Manager

Location: Cambridge (CB25)
Duration: Permanent
Hours: 8am until 4.30pm (Monday to Friday), office based
Salary: up to £65,000 dependent on experience
Job Reference: 36202

This is an opportunity for an experienced repair operations leader to manage the end-to-end delivery of a busy technical service function. The role will focus on ensuring repair services are delivered efficiently, commercially and to agreed customer standards, while supporting continuous improvement, compliance and team development within a technical workshop environment.

Responsibilities
- Take ownership of repair service delivery, ensuring agreed quality, cost, turnaround and service level targets are achieved
- Define, monitor and improve operational KPIs, using performance data to drive effective decision-making
- Plan capacity, resources and workflow to meet changing customer and operational demand
- Identify and implement improvements that increase efficiency, productivity a...