Repair Technician Junior Assistant

Job Summary:

As a Smart Home Appliances Repair and Admin Coordinator, you will play a critical role in managing the warranty process for repaired items. You will inspect, test, clean, and prepare smart home appliances for shipment, ensuring they are in optimal condition before returning them to customers. Your role will involve coordinating with the technical team, updating customers, and managing various administrative tasks to ensure a smooth workflow.

Job Scope:

• Inspect, test, clean, and check the condition of repaired smart home appliances before shipment.
• Communicate with customers to update them on repair status and delivery information.
• Prepare and pack items for shipment once repairs are complete.
• Arrange delivery or coordinate with drivers to dispatch and collect items.
• Coordinate with the technical team to ensure repairs are done properly.
• Handle return and inbound processes for both small and large ite...