Repairs Coordinator

About the role

We are seeking a diligent and organised Repairs Coordinator to join our team at WELD POWERTOOLS AND CONSTRUCTION CORP. in Davao City, Davao del Sur. As Repairs Coordinator, you will play a vital role in ensuring the efficient coordination and management of our product repair services. This full-time position is an excellent opportunity to contribute to the success of our growing company.

What you'll be doing

1. Manage incoming repair requests from customers and coordinate the repair process with our technical team
2. Liaise with customers to provide updates on the status of their repairs and resolve any queries or concerns
3. Maintain comprehensive records of all repair activities, including parts used, labour hours, and completion dates
4. Prepare detailed reports on repair statistics and identify areas for process improvement
5. Assist in the development and implementation of policies and procedures to streamline the ...