Repairs Planner - Basildon - up to 33k

Job Title: Repairs Planner
Location: Basildon, Essex
Salary: £30,000-£33,000 depending on experience
Sector: Electrical Contractor

MUST HAVE PREVIOUS PLANNING EXPERIENCE

Job Purpose

To coordinate and schedule responsive repairs and maintenance works for social housing properties, ensuring high levels of customer service, efficient resource planning, and compliance with regulatory standards. The Repairs Planner acts as the key link between tenants, operatives, and contractors to ensure repairs are completed within agreed service level targets.

Key Responsibilities

1. Planning & Scheduling

Schedule responsive, void, and planned maintenance works.

Allocate jobs to operatives or subcontractors based on skill set, location, and priority.

Optimise diaries to maximise productivity and minimise travel time.

Ensure appointments are booked in line with service level agreements (SLAs).

2. Customer Service

Ac...