Reporting Analyst

The Customer Success Administrator provides essential administrative and coordination support to the Customer Success (CS) team. This role focuses on ensuring data accuracy, report generation, system updates, and efficient handling of customer‑related administrative requests. By supporting CS team members and managers, the Customer Success Administrator helps maintain operational efficiency and consistency across customer accounts.

This role does not own customer relationships but plays a critical role in enabling the CS team to deliver a high‑quality customer experience.

Key Responsibilities

• Coordinate and support day‑to‑day administrative activities related to customer accounts.

• Provide general administrative support to Customer Success team members and Managers.

• Respond to customer inquiries related to administrative requests in a timely and accurate

manner via email.

• Generate and maint...