Reports Analyst

Job Summary:

We are looking for a detail-oriented Reports Analyst to join our team in the BPO (Business Process Outsourcing) industry. The Reports Analyst will be responsible for collecting, analyzing, and interpreting data to support business decision-making and improve operational performance. This role involves creating and delivering accurate reports, dashboards, and insights to various stakeholders.

Key Responsibilities:

• Gather and analyze data from various sources to identify trends and insights
• Create and maintain regular reports and dashboards for internal teams and clients
• Collaborate with department heads to define reporting requirements and support data-driven decision-making
• Ensure data accuracy and integrity by conducting regular audits and quality checks
• Assist in the development of business intelligence tools and reporting solutions
• Present findings and recommendations to management and stakeholder...