Representante de Atención al Cliente Bilingüe

About Us
Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we're the team behind the best experiences for +750 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
Our Core Values Are
Creativity: Make it simple, lead the change.
Commitment: Aim for better, impact for the good.
Connection: Share experiences, grow together.
Job Summary
We are looking for a talented and committed Customer Support Agent to follow up on customer health related topics and provide support as required. This role interacts with customers regarding medical and pharmacy benefits, eligibility and claims inquiries, billing and general requests.
Main Responsabilities
Advocate for the member and/or caller by making the interaction hassle-free.
Co...