Representante de Servicio al cliente

Job Description
Work/responsibilities regularly span multiple job families within this job group. May provide customer support, handle incoming orders, verify customer purchase order accuracy, confirm purchase order with customer, resolve discrepancies, and provide technical support. This job family is intended to accommodate 1) jobs whose accountabilities span two or more job families within the job group; 2) jobs that are not covered by a defined job family within the job group; 3) managerial roles spanning more than one family that are not broad enough in scope and impact to be assigned to the Business Unit/General Management job family within the Management job group.

Job Requirements

• Atender consultas de clínicas, odontólogos y ortodoncistas vía teléfono y correo, entregando soporte oportuno sobre alineadores Spark, flujos de tratamiento, tiempos de fabricación, ajustes de casos y seguimiento de órdenes.
• Registrar y gestionar solicitudes de servic...