Representative, Customer Service

Imagine how your ideas and expertise can change a patient’s life. At Edwards Lifesciences, our Customer Service teams are dedicated to providing thoughtful care and meaningful interactions to patients, customers, and stakeholders. As a member of this team, you’ll work cross-functionally across our organization to ensure our ­­­customers receive the support they need and feel connected to our mission of putting patients at the heart of every decision.

**How you’ll make an impact:**

**Order Management**

+ Manage orders throughout the full order lifecycle, including order entry into JDE and order verification.
+ Check inventory availability based on customer requests.
+ Follow up with customers regarding order status and related inquiries.
+ Prepare and maintain backorder reports.
+ Process consignment stock orders.
+ Support physical consignment checks and resolve discrepancies in cooperation with the sales team.
+ Manage credit orders and, wh...