Research Coach

Job description
About Us:
Success Factor is committed to empowering students in their academic journeys. We are looking for a Student Engagement Specialist who will be the first point of contact for students, providing knowledgeable, empathetic, and personalized guidance. You will be the voice of Success Factor, helping students navigate their questions about higher education and ensuring they feel understood and supported.
About the Role:
We're looking for a sharp, meticulous Research Coach to power our admissions strategists with accurate, real-time university research. This role is critical in shaping student success by ensuring every piece of advice is backed by data, deadlines, and insight across global application systems.
Key Responsibilities:
Conduct comprehensive research on university admissions across major study destinations (US, UK, Canada, Europe, Asia), including program offerings, eligibility criteria, testing requirements, tuition, financial aid, and ...