Research Operations Manager

Job Description
One of our Technology clients is seeking a Research Operations Manager to build and scale systems that power high‑impact research. This role partners closely with researchers, leadership, and cross‑functional teams to remove friction, ensure compliance, and modernize research operations through strong processes, tooling, and AI enablement.

Key Responsibilities:
- Scale and manage research programs, workflows, and operational systems
- Own research governance, including legal, procurement, and data privacy processes
- Manage the research tooling stack (e.g., UserTesting, dscout, Qualtrics, Sago), budgets, and access
- Build and maintain knowledge management systems for research insights and templates
- Track research capacity, deliverables, and operational metrics
- Create executive‑level decks, templates, and documentation
- Identify opportunities to improve efficiency through automation and AI
- Support team rituals, workshops, and c...