Research & Support Analyst

We are seeking a Research & Support Analyst to join our team. To be successful in this position, you’ll be a self-starter, capable of delivering brilliant creative ideas, and show amazing attention to detail. We are looking for an individual with experience in record keeping, timesheet and data entry.

Key Responsibilities

• Carrier company invoices are reviewed in detail.
• Collect the relevant information, such as BOL number, Pro Numbers, Consignee, and consigner.
• Process them within the client-directed transaction time.
• Mark them and assign notations as per each job description.
• Currently working with over 200+ CASS clients and carriers.
• Learning the procedures and keeping up to date with fresh product knowledge.

Skills & Abilities

• Typing: 30-40 WPM
• Excellent presentation and communication skills regarding technical and non-technical concepts.
• Strong initiative and self-awar...