Research & Support Analyst

About the job Research & Support Analyst
We are seeking for Research & Support Analyst to join our team. To be successful in this position, you'll be a self-starter, capable of delivering brilliant creative ideas, and show amazing attention to detail. We are looking for an individual with experience in record keeping, timesheet and data entry.
Key Responsibilities
Carrier company invoices are reviewed in detail.
Collect the relevant information, such as BOL number, Pro Numbers, Consignee and consigner and many more.
Process them within the client-directed transaction time.
Mark them and assign notations as per each job description.
Current we are working with over 200 CASS clients and carriers.
Learning the procedures and keeping up to date with fresh product knowledge.
Skills & Abilities
Typing: 30-40 WPM
Excellent presentation and communication skills regarding technical and non-technical concepts.
Excellent employee
Strong initiati...