Researcher

We are seeking a dedicated and bilingual Design Researcher / User Researcher for a critical, fixed-term consultancy engagement focused on digital transformation and ecosystem integration. This position is full-time for approximately 5 weeks, from November to December 2025, with potential for extension into January 2026. It requires native or complete professional fluency in Spanish to conduct deep, in-person qualitative research with end-users and key stakeholders in Central America.

The core function of this role is to map the current user ecosystem, conduct research to inform a unified digital platform strategy, apply analytical rigor to quantitative data, and synthesize findings into actionable user journeys and final client deliverables. This high-impact engagement offers consideration for our talent pool for future collaboration, including potential long-term employment.

Tasks

Roles and responsibilities