Reservation Agent

Sunset Hospitality Group (SHG) is a leading multinational lifestyle hospitality group, with a wide portfolio encompassing Hotels & Resorts, Restaurants, Beach Clubs, Nightclubs, Fitness Centers, and more.

SHG operates over 81 venues in 22 countries with a commitment to delivering authentic and diverse hospitality experiences that bring people together worldwide.

We are looking for a Reservation Agent to join our team at METT Hotel & Beach Resort Marbella - Estepona (Spain).

• Handle client and travel agency requests with a proactive sales approach, ensuring a seamless and personalized experience.
• Manage individual and group reservations, ensuring efficient and high-quality service.
• Provide accurate information regarding rates, availability, and hotel services.
• Coordinate with other departments to ensure a smooth guest journey.
• Maximize upselli...