Reservation Agent - Arabic Speaker

Hyatt Corporation
Full-time Dubai, Dubai Information and Record Clerks
Posted:
June 07, 2026
Location:
Dubai, Dubai, United Arab Emirates

Job Description

  • Handle incoming calls and emails related to room reservations in a courteous and professional manner.

  • Manage guest bookings using the hotel’s reservation system, ensuring accuracy and completeness.

  • Provide information on room rates, availability, packages, and hotel facilities to potential guests.

  • Process modifications and cancellations of reservations, ensuring all updates are reflected correctly.

  • Upsell rooms and promote hotel services to maximize revenue.

  • Maintain up-to-date knowledge of hotel promotions, events, and policies.

  • Collaborate with Front Office, Sales, and Revenue teams for seamless guest experience.

  • Maintain guest confidentiality and data privacy in all communications and systems.

  • Prepare daily and weekly reservation reports for management review.

  • Deliver exceptional customer service to ensure guest satisfaction and loyalty.



  • Fluent in A...
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    Job Overview

    Job Type: Full-time
    Location: Dubai, United Arab Emirates
    Posted: June 07, 2026
    Deadline: July 17, 2026