Reservation Agent​

**Job Responsibilities:**

+ **Booking Management:** Promptly handle reservation inquiries via phone, email, and digital channels.
+ **System Operations:** Accurately process and update bookings, guest profiles, and special requests.
+ **Inventory Control:** Monitor daily availability, group blocks, and last-minute changes while supporting revenue strategies.
+ **Team Collaboration:** Liaise with Front Office, Sales, and Housekeeping, and assist with daily arrival and VIP reports.
+ **Compliance & Standards:** Maintain accurate records, protect guest data, and promote company loyalty programs.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportuniti...