Reservation agent

Tallet Nasr restaurant is looking for a reservation agent . The agent primarily handles phone reservations confirming availability, processing requests, and communicating with guests about their bookings. They also will handle cancellations, modifications, and special requests related to reservations.
Here's a more detailed breakdown of the role:

Responsibilities:

Answering phone calls:

Responding to inquiries about reservations, availability, and restaurant information.

Processing reservations:

Taking down guest details, and any special requests.

Managing reservations:

Entering reservations into the system, confirming bookings, and sending out confirmations.



Key Skills:

Excellent communication skills: Both verbal and written, to interact with guests effectively.

Strong organizational and multitasking abilities: Handling multiple reservations and inquiries simultaneously.




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