Reservation Executive #72191

Overview

• Industry/ Organization Type: Accommodation
• Position Title: Reservation Executive
• Working Location: Cityhall
• Working Hours: Shift work
• Salary Package: Basic salary $3,300 - $4,000 + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Oversee the daily tasks of the Reservations Department.
• Create and update room reservations using the PMS.
• Ensure reservation data is entered accurately and promptly.
• Encourage Reservations Agents to upsell to boost hotel revenues.
• Handle special requests and assign rooms accordingly.
• Resolve booking issues or discrepancies professionally.
• Train team members in reservation operations to maintain accuracy and guest satisfaction.
• Manage group bookings, coordinating with the Sales Manager for smooth operations.
• Perform other tasks as assigned by the s...