Reservation Executive

We are seeking a detail-oriented and customer-focused Reservation Executive to join our travel agency team. The successful candidate will be responsible for handling travel bookings, issuing tickets, coordinating with suppliers, and ensuring a smooth travel experience for our clients.

Key Responsibilities

• Handle flight, hotel, tour, cruise, and transportation reservations
• Issue air tickets and manage rebookings, cancellations, and refunds
• Use GDS systems (e.g., Amadeus, Sabre, Galileo) for reservations and FIT ticketing
• Prepare travel itineraries, invoices, and vouchers
• Respond to customer inquiries via phone, email, and walk-in
• Provide accurate travel information including fares, baggage rules, and visa requirements
• Coordinate with airlines, hotels, and tour operators to confirm bookings
• Monitor ticketing time limits and payment deadlines
• Maintain accurate customer and booking records