Reservation Manager (Saudi National Only)

We are seeking an experienced and dynamic Reservation Manager to lead our reservations department in Jeddah, Saudi Arabia. In this pivotal role, you will oversee all reservation operations, manage a team of reservation professionals, and drive revenue optimization while maintaining exceptional guest satisfaction. As Reservation Manager, you will be responsible for ensuring seamless booking experiences, implementing best practices, and fostering a collaborative environment that prioritizes both operational excellence and customer delight.

• Lead, mentor, and supervise the reservations team, providing guidance, training, and performance feedback to ensure consistent service excellence and professional development
• Oversee the processing of all reservation requests through multiple channels (phone, GDS/CRS, internet platforms) and ensure timely confirmation, modification, or cancellation communications within established timeframes
• Manag...