Reservations Agent

Ready to join an iconic brand? Crowne Plaza Canberra is looking for an exceptional Full-time Reservations Agent to join our great team. As a Reservations Agent, you will be responsible for maintaining accurate and concise records of all reservations, assisting in the day-to-day operations of Reservations Department with inquiries and bookings, liaising with key departments, establishing strong relationships with our clients, and displaying exceptional phone and customer service skill under the general guidance of the Reservations Manager.

**A little taste of your day to day**

Every day is different, but you will most be:

+ Assist in the efficient day-to-day operation of the Reservations Department, optimizing hotel occupancy and average rate.
+ Create a positive hotel image in every interaction with internal and external customers.
+ Ensuring customer service is of the highest possible standard that product standards are achieved.
+ Maintain intimat...