Reservations Agent

The Firm

Full-time Dublin, County Dublin Information and Record Clerks

Posted:

March 02, 2026

Location:

Dublin, County Dublin, Ireland

Job Description

 This luxury resort in Co Carlow is currently recruiting a Reservations Agent to join their team. This role is responsible for managing the rooms reservation process for both individual and group bookings as well as assisting the Reservations Manager with all aspects of the Reservations Function daily.
 Responsibilities include:
 Assist with meeting and exceeding budgeted targets.
 Ensure the constant delivery of excellent guest and customer service.
 Ensure all email traffic is monitored and reservations appropriately recorded and checked – dates, price, market segmentation, sources etc.
 Manage no-show and cancelled reservations and process charges according to hotel policy.
 Work closely with the Sales team to help identify leads and convert leads to confirmed bookings.
 Liaise with the Reservations Manager to maximise room revenue. Assist with daily, weekly and monthly revenue reporting.
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Job Overview

Job Type: Full-time

Location: Dublin, Ireland

Posted: March 02, 2026

Deadline: April 11, 2026