Reservations Agent

Grecotel Hotels & Resorts, the leading hotel chain in Greece, is seeking a Reservations Agent to join its team. As a Reservations Agent, you are responsible for responds promptly to guests’ requests, travel agencies or other networks related to hotel bookings, and received via email, phone or through the central reservation system with care by following the company’s SOPs. The Reservations Agent reports directly to the Reservations Manager. At Grecotel, we believe that our people are the cornerstone of our success. We are committed to creating a supportive and inspiring work environment, offering opportunities for personal and professional growth. By joining our team, you will be part of a renowned hospitality brand that is dedicated to delivering luxury accommodations and unforgettable experiences across Greece's most stunning destinations.

Responsibilities

• Handle incoming reservations calls and emails, providing excellent customer service and accurat...