Reservations Agent

Company Description

Legacy Hotels & Resorts owns and manages an exclusive collection of four and five-star hotels, bush lodges, leisure resorts, and casino resorts. With properties located in key tourism and business destinations across Africa, Legacy Hotels & Resorts is renowned for exceptional service, luxury accommodations, and unique guest experiences. The company is committed to delivering excellence, ensuring memorable stays for all visitors.

Role Description

This is a full-time, on-site role based in Rustenburg for a Reservations Agent. The Reservations Agent will be responsible for managing hotel bookings, providing excellent customer service, ensuring accurate reservation entries, handling phone inquiries, and collaborating with the reception team to optimize guest satisfaction. The role emphasizes maintaining professional communication and delivering high-quality service to all clients and guests.

Qualifications

• Strong skills in Rese...