Reservations Agent- (Saudi National)

We invite you to join the world of luxury hospitality at Makkah Clock Royal Tower, A Fairmont Hotel as our new Reservations Agent.

Key Responsibilities: 

• Handle all reservation enquiries via phone, email, and online channels with professionalism and luxury‑aligned service
• Convert enquiries into confirmed bookings through personalized recommendations and confident product knowledge
• Maintain accurate guest profiles, ensuring preferences, requests, and loyalty details are captured correctly
• Coordinate with Front Office, Sales, and Revenue teams to support smooth operations and guest satisfaction
• Manage room allocations and special requests with attention to detail and operational awareness
• Support VIP and special‑attention bookings, ensuring bespoke arrangements and flawless communication
• Process payments, deposits, and billing information in line with Fairmont 
• ...