Reservations Executive (Local Candidates Only)

Department: Revenue & Reservations
Location: Singapore - Singapore
Description
Reporting to the Reservations Supervisor, the Reservations Executive is responsible for the accurate recording and processing of reservations as well as the maximization of room sales through pro-active selling and up-selling techniques. He/She handles all reservations requests via telephone, email, fax and internet in a friendly, efficient and prompt manner.
Overall Objectives

• Effectively manage and be in control of all inventory, system close-out when necessary and rate availability in order to achieve optimum results in occupancy, average rate and revenue.
• Review daily reservations accuracy (including but not limited to the rates compliance from segment and source) by checking reservations made the previous day and arrivals for the following day.
• Control no show and late cancellation charges.