Reservations Manager in Luxury Hospitality

Lead luxury hospitality initiatives as Whistler Platinum's Reservations Manager. Responsible for optimizing reservations processes and enhancing guest experiences in stunning Whistler, BC.
This hands-on role offers the chance to manage the entire reservations function for a premier vacation rental operation. You will ensure the accuracy of booking information, oversee distribution channels, and drive conversion through exceptional guest communication strategies. A strong background in high-end hospitality is essential.
Key Responsibilities:
• Supervise reservations across multiple booking platforms
• Process bookings, cancellations, and modifications per policy
• Enhance guest relationships to boost direct bookings
• Maintain detailed knowledge of property offerings
• Optimize guest communication workflows and documentation
Requirements:
• Minimum 3 years in a luxury reservations role
• Experience in high-end hospitality environments
• Understanding of ...