Reservations Manager/Bookings Manager

We are looking for a reliable and customer-focused Reservations/Bookings Manager to support our client in their fast-growing US-based recreation and boat rental business.

This role is perfect for someone who enjoys talking to people, solving scheduling problems, and keeping operations organized, not just replying to messages.

You will be the person customers remember after their vacation experience.

This starts part-time but is designed to grow into a stable long-term full-time role for the right person. Hours increase significantly during the peak summer season.

What You'll Do

• Manage reservations and booking calendar
• Assist customers in booking, modifying, and canceling reservations
• Handle refunds and date adjustments
• Answer customer inquiries via phone, SMS, email, and social media
• Perform bookings directly over the phone
• Provide general operational support to the manager
• Post on social m...