Reservations & Royal Services Agent

We invite you to join the world of luxury hospitality at Raffles & Fairmont Doha as our new Reservations & Royal Service Agent.

As a Reservations & Royal Services Agent at Raffles Doha and Fairmont Doha, you will be responsible for delivering exceptional guest service through efficient handling of reservations, guest inquiries, and personalized assistance. Serving as a key point of contact for our guests, you will represent the elegance and service excellence of both Raffles and Fairmont by ensuring every interaction is handled with professionalism, warmth, and attention to detail.

You will play an integral role in creating seamless guest experiences by coordinating requests, managing communications, and supporting operational excellence across the hotel.

Key Responsibilities:

• Handle hotel reservations, amendments, cancellations, and related guest inquiries accurately and efficiently.
• Provide ...