Reservations Specialist

Jardine Service Centre Philippines is an organization fully owned by Jardine Matheson Group which is a diversified Asian-based group with unsurpassed experience in the region, having been founded in 1832. JSC is responsible for providing back-office support to the business units of Jardine Group by administrating transactional and rule-based activities. We aim to deliver world-class services to our internal customers in a cost-efficient manner via process harmonization, application of state-of-the-art technologies, automation and process simplification.

The Reservations Specialis t is responsible for handling customer inquiries, managing hotel bookings, and delivering exceptional customer service through both voice (calls) and non-voice channels (email, chat, messaging platforms). The role requires strong communication skills, attention to detail, and prior experience in hotel reservation or travel-related accounts