Reservations Supervisor

Company Description

Kingsford Hotel Manila, part of the Megaworld hospitality group, is a premier hotel destination located in the dynamic Entertainment City. The hotel features 529 elegantly designed rooms, three exquisite dining outlets, and a spacious function hall accommodating up to 300 guests. Its 18-story building boasts a sophisticated, minimalist, and cosmopolitan design, catering to urban travelers. Kingsford Hotel Manila emphasizes providing a luxurious and contemporary travel experience for guests in a vibrant and evolving environment.

Role Description

This is a full-time, on-site role for a Reservations Supervisor located in Manila. The Reservations Supervisor will oversee the reservations team, ensuring efficient and accurate reservation handling. Responsibilities include managing daily reservations operations, training and mentoring team members, maintaining high customer service standards, and ensuring customer satisfaction. Additionally, the Res...