Residences Concierge Lead

**Additional Information**
**Job Number** 26047503
**Job Category** Rooms & Guest Services Operations
**Location** Tesvikiye Mahallesi, Valikonagi Caddesi, Istanbul, Türkiye, Türkiye,
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**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management

**POSITION SUMMARY**

Maintain the highest level of safety, security and hospitality to our Residence owners. Schedule, supervise and reinforce the job specific protocols as outlines in the Ritz-Carlton Standard Operating procedure Manual. Respond to Residence owners’ requests for information, special arrangements, or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from Residence owners with unique needs and follow up to promote satisfaction. Gath...