Job Description
Resident Engineer – Workspace (Endpoint Management)
Location:
Malaysia (On-site – client premises)
Employment Type:
Full-Time
Level:
L2 / L3 Support
Function:
EUC / Endpoint Management / Digital Workplace
Position Summary
We are hiring an experienced
Resident Engineer – Workspace
to provide onsite and remote Level 3 technical support for an enterprise-scale
Workspace ONE (Omnissa/VMware)
environment.
This role is responsible for day-to-day operations, troubleshooting, upgrades, and proactive system maintenance to ensure a stable, secure, and high-performing digital workspace environment across Windows, macOS, iOS, and Android devices.
The ideal candidate has strong hands-on Workspace ONE UEM expertise, endpoint management experience, and the ability to independently manage incidents and improvements in a production environment.
Key Responsibilities
- Provide onsite and remote Level 3 sup...
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