Resident Experience Specialist Role

Transform resident interactions at Intracorp Homes as a Resident Experience Specialist on an 18-month contract. This dynamic role requires a blend of hospitality and administrative skills.
In this multifaceted position, you will support the resident journey from initial tours to move-in day. Engaging with clients and collaborating with various teams, your role will encompass front-of-house hospitality and back-end logistics. Your ability to manage different priorities will be key in creating extraordinary experiences.
Key Responsibilities:
• Register and engage every visitor warmly and professionally
• Keep the leasing office and display homes pristine
• Organize schedules for tours and resident orientations
• Assist during key handovers and other closing activities
• Maintain timely communication through CRM systems
Requirements:
• 3-5 years in customer service, hospitality, or leasing
• Excellent organizational skills with a proactive focus
• Basic un...