Residential Operations & Customer Service Manager

Location: South St. Paul, MN Pay: Starting at $20/hour + Bonus Opportunities Schedule: MondayFriday, Morning Hours (Flexible Availability Required) Squeaky Services is looking for a motivated, bilingual (English/Spanish) Residential Operations & Customer Service Manager to join our growing team. This position will start part-time with the opportunity to grow into a full-time role. We are looking for someone with strong customer service skills, excellent communication, and the ability to build positive relationships with both clients and employees. Responsibilities Serve as the primary point of contact for residential cleaning clients. Answer client calls, emails, and address customer concerns professionally. Conduct customer follow-ups after cleanings. Process customer payments and ensure accounts are up to date. Request and manage customer reviews and feedback. Schedule and coordinate residential cleaning appointments. Support employee engagement and communication. Assist with employe...