Resolution Officer

Resolution Officer - Field Service Tonbridge Engage Services Ltd is part of the Marston Holdings Limited group of companies and works on behalf of many major household names from the utilities sector.We reconnect thousands of customers every week, providing a vital service that ensures our clients treat their customers fairly. We are seeking a dedicated Resolution Officer to join our team and make a significant impact in the Tonbridge area.As a Resolution Officer, you will visit our client’s customers at their premises—both commercial and residential—to re-engage them with our client. Your visits will also include establishing occupier details, confirming meter readings, and providing invaluable information. This is a full time role/ 40 hours per week. Key Responsibilities:

Visit commercial and residential premises to reconnect customers with our clients.

Establish and verify occupier details during visits.

Confirm accurate meter readi...