Resort Operations Manager

Apsaras Tribe - Siargao is hiring of Operations Manager

Job Responsibility:

• Oversee the full operation and needs of Apsaras Tribe - Siargao resort located in Siargao Island

• Oversee Siargao staff

• Responsible in coordination with third party suppliers such as but not limited to travel agencies, activities supplier, project suppliers and etc.

• Responsible in dealing with customer complaints and feedback

• Responsible in training regarding department tasks of new staff during onboarding

• Coordinate with different Department regarding operational needs such as Front Office, Restaurant, Maintenance and Housekeeping

• Compliance to government needs if required (Business Permit renewal, DENR compliance, SO Report Compliance and etc)

• Planning of staff schedules during peak season and offseason of resort.

• Main point person in overall responsib...