Resource Officer III, BBS Channel

Job Title

bResource Officer III, BBS Channelb

Company

TD

Location

Montréal, Quebec, Canada

Hours

37.5

Line of Business

Personal & Commercial Banking

Pay Details

59 500 $ / 84 000 $ CAD

Job Description

KEY ACCOUNTABILITIES

Customer

• Execute more complex transactions such as but not limited to overrides, Business Credit applications workflow secondary review, Customers, and partners escalations accurately, on time and in line with established guidelines/procedures while adhering to formal or informal Service Level Agreement(s) (SLAs)
• Monitor the daily workflow and distribution for own functional area and ensure required processing is completed meeting all Service Level goals.
• Provide a broad range of operational support to the BBS Channel and is responsible for first point of escalations with partners, as well as operationa...