Responsible Gambling Analyst

BET99 is Canada's Premiere Online Sportsbook and Casino. Launched in 2020, we have consistently innovated the online gaming landscape every step of the way, exponentially growing our customer base and, in turn, our internal BET99 team! We’re a fast-paced company and are looking for individuals who live and breathe our core values: challenging the status quo, trust, transparency, integrity, and collaboration.

The RG Analyst will handle RG related escalations and support analysis of high-risk accounts to provide recommendations of intervention types.

Vacancy Status: New

Responsibilities

• Handle RG related escalations from CS and VIP teams
• Undertake regular analysis of high risk accounts and recommend intervention types where appropriate
• Perform manual, tailored interventions by required channel(s) to high risk players
• Support the VIP team in handling RG related concerns seen in VIP communications or beha...