Restaurant general manager (succession pathway x2)

Location: Northern Cape Region (Initial Training at Douglas, Hartswater or Schweizer; future placement may include KFC Kathu, Upington or Kalahari Mall) Overview

The purpose of this role is to manage a restaurant within the policies and guidelines of the company to build a great team, ensure customer satisfaction and profit maximization. The Restaurant General Manager (RGM) will perform hands-on work to train and develop employees, respond to customer service needs, and model appropriate behaviours in the restaurant. This role provides overall leadership through building a culture of recognition while motivating the team with the goal of operational excellence. In addition, this role includes a structured succession pathway, starting with a training phase to build capability before assuming full RGM responsibilities. Successful progression to the RGM role is subject to passing all required training and certification assessments.