Restaurant Manager

Filinvest Company: Crimson Resort & Spa Mactan

POSITION SUMMARY:

In accordance with the policies, procedure and standards of Chroma Hospitality, Inc. and Crimson Resort & Spa, Mactan, and under the direct supervision of the Director of Food and Beverage, the Restaurant Manager is responsible for achieving marketing, sales, profitability, and quality service goals for the restaurant by developing and executing marketing strategies, controlling costs, and providing quality products & service to the customers while employing leadership and managerial skills effectively.

1. MEETS AND EXCEEDS CUSTOMERS AND TEAM MEMBERS' EXPECTATIONS by providing Unique Guest Experience service and teamwork

• Establishes and communicates customer service objectives which support achievements of Crimson's Mission and Vision
• Monitors customer service levels and counsels' employees with alternative methods of responding to customer requests
• Ensures that employ...