Restaurant Manager/ Supervisor

We are looking for a driven reliable and experienced Restaurant Manager to join our growing team.

Responsibilities

• Monitoring sales performance and productivity against set targets. Provide feedback to team members on performance gaps and improvement plans.
• Monitor customer satisfaction throughout service periods and attend to customer needs promptly.
• Managing day-to-day operations including opening and closing procedures, service flow, cleanliness, and staff deployment.
• Execute promotion plans (festive, opening, new menu, special menu, new arrival, etc.) that have been approved by Management.
• Lead the teams (kitchen & floor) to operate the restaurant according to the SOP (inventory fulfilment, customer satisfaction, food safety, hygiene, tidiness, atmosphere).
• Supervise team members and provide on-the-job coaching & training to enhance performance.
• Regularly summarize and analyze the production a...