Restaurant Operations Manager

Job Summary

The Restaurant Operations Manager is responsible for overseeing daily restaurant operations to ensure efficiency, profitability, high-quality food, and exceptional customer service. The role involves managing staff, controlling costs, ensuring compliance with health and safety regulations, and maintaining brand standards across one or multiple restaurant locations.

Key Responsibilities

• Oversee daily restaurant operations, including front-of-house and back-of-house activities
• Ensure consistent delivery of excellent customer service and guest satisfaction
• Manage and supervise restaurant managers, supervisors, and staff
• Develop staff schedules and control labor costs
• Monitor food quality, presentation, and portion control
• Manage inventory, purchasing, and supplier relationships
• Control operational costs, including food cost, labor cost, and waste
• Analyze sales reports, budgets, and P&L ...