RESTAURANT SUPERVISOR CW Global Eats

Job Overview

We are seeking an experienced and dependable Restaurant Supervisor to oversee daily operations in our Japanese restaurant. The Supervisor will ensure smooth service, maintain high standards of food quality and customer satisfaction, and support both the front and back-of-house teams. This role requires strong leadership, organisational skills, and a passion for delivering authentic Japanese dining experiences.

Key Responsibilities

• Supervise daily restaurant operations, ensuring efficient coordination between kitchen and service staff.
• Monitor food quality, presentation, and service standards to meet company expectations.
• Oversee staff schedules, attendance, and shift coverage.
• Train, guide, and support team members to maintain excellent customer service and smooth workflow.
• Handle customer inquiries, feedback, and complaints in a professional and timely manner.
• Ensure compliance with food safety, hyg...